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FAQ.

If you have any questions or concerns about anything you find here, please feel free to reach out via the contact form and I will be glad to address your concerns as adequately and timely as possible.

Products & Goods

We are  a small home based  business that creates and stocks handmade items in small batch fashion ~ meaning , I make & create as I am able  & stock as I have goods available.  Some of my handmade goods are custom & can be ordered according to your need, & those goods have available options in their respective listings.

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I also create Printed Goods, which are available to purchase at all times (dependent on supplier) & those goods are printed, packaged & shipped from a supplier. 

Do you Ship Internationally?

I currently only ship to the UNITED STATES. Due to Shipping Rates of the current Economy , I do not plan to ship internationally at this time. I'm sorry for any inconvenience. 

Shipping & Receiving Orders

Most orders are shipped within 5-7 business days from the date of your purchase . But keep in mind , for handmade items, larger items may take up to 2 weeks, to make & ship. If you ever need an item in a more timely manner, please contact me and I will be glad to try to work with you. 

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Items that are not handmade, but are printed & shipped by our suppliers, have their own shipping standards & timelines and you will receive confirmations of those as you order those items. 

Returns & Exchanges

Due to the timely nature of handmade goods,  I do not offer returns or exchanges on handmade goods, unless they are damaged or what you receive does not match the  listing.

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For all other goods, the return policy is handled through the supplier and you can contact me and I will assist you in the process through the respective supplier.

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The meadows are covered with flocks and the valleys are mantled with grain; they shout for joy and sing.

© 2025  SHILOH HOUSE FARM | ALL RIGHTS RESERVED.

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